Delivery Policy

Transparent delivery pricing for your convenience

100% Transparent Service

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Transparent Delivery Pricing

We operate on a Cash on Delivery (COD) basis and believe in complete transparency. While delivery fees aren't calculated during checkout, we'll confirm the exact cost before dispatch.

How it works:

  • Place your order online β€” no payment required
  • Our team reviews your order and calculates precise delivery costs based on your location and package size
  • We contact you within 24 hours with the complete breakdown: item cost + delivery fee
  • You can confirm, modify, or cancel your order β€” completely your choice
  • Once confirmed, we prepare and dispatch your order with tracking information
  • Pay in cash when your order is delivered to your doorstep
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Secure

No online payment risks

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Reliable

Professional delivery service

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Island-Wide

We deliver across Mauritius

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Trusted

Thousands of satisfied customers

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Location-Based

Fair pricing by distance

Why this approach? Different areas have varying delivery costs, and package sizes affect shipping rates. By confirming costs upfront, we ensure no surprises and give you complete control over your purchase decision.

Our Promise to You

If you're not completely satisfied with your order (Delivery Fee), you can refuse delivery or cancel the order at no cost to you. We believe in earning your trust through transparent service.

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Customer Support

Our dedicated customer service team is here to help with any questions about payments, delivery, or your orders.

πŸ“§ Email Support

frontdesk@innovateplus.ltd

Response within 2-4 hours

πŸ“± Phone Support

+230 232 1642

Mon–Fri: 9:30 AM – 5:00 PM
Sat: 9:30 AM – 2:00 PM
Sun & Public Holidays: Closed

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